Senior Technical Support Engineer - Remote

Overview

BriteCore is seeking a Senior Technical Support Engineer to join our technical services team, focusing on empowering Property & Casualty insurers with modern cloud-native technology.

In Short

• Join a dynamic team at BriteCore.
• Help customers solve complex challenges with our Policy Administration System.
• Deliver timely resolutions and maintain high customer satisfaction.
• Work directly with customers in a fully remote role.
• Ideal for problem solvers who enjoy server upkeep.
• Passionate about relational data analysis.
• Opportunity to make a significant impact.
• Collaborative and inclusive work environment.
• Continuous innovation in insurance technology.
• Be part of shaping the future of insurance software.

Requirements

• Experience in technical support or related field.
• Strong problem-solving skills.
• Ability to troubleshoot complex issues.
• Experience with Policy Administration Systems is a plus.
• Passion for customer service and satisfaction.
• Knowledge of server upkeep and relational data analysis.
• Excellent communication skills.
• Ability to work in a remote environment.
• Located in the US.
• Willingness to learn and adapt in a dynamic environment.

Benefits

• Work with talented individuals.
• Opportunity for personal and professional growth.
• Inclusive and collaborative work culture.
• Impactful role in transforming the insurance industry.
• Flexible work environment.
• Continuous innovation and learning opportunities.
• Remote work flexibility.
• Competitive compensation package.
• Supportive team atmosphere.
• Chance to shape the future of insurance technology.