Sales Support Representative (Seasonal) - Remote

Overview

Brinks Home™ is a leader in the smart security industry, protecting over one million people across the U.S., Canada, and Puerto Rico. Our platinum-grade protection is backed by award-winning customer service and expertly trained professionals.

In Short

• Join a collaborative team focused on security.
• Work closely with sales representatives and installation technicians.
• Support account creation, installation, and activation processes.
• Conduct outbound calls for surveys and verifications.
• Document call attempts and outcomes accurately.
• Participate in training and quality reviews.
• Maintain professionalism in communications.
• Adhere to scheduling and productivity expectations.
• Utilize systems like Surveyinator and Microsoft 365.
• This is a seasonal role lasting 6 months.

Requirements

• Reliable internet connection.
• Strong verbal communication and active listening skills.
• Ability to follow structured workflows and scripts.
• Attention to detail and documentation accuracy.
• Basic computer proficiency.
• Effective time management skills in an outbound calling environment.

Benefits

• Comprehensive benefits program including medical, dental, and vision.
• 401(k) with employer match.
• Paid time off and holidays.
• Life and AD&D insurance.
• Disability coverage and maternity/parental leave.
• Mental and physical health benefits.
• Employee resource groups and volunteer hours.
• Discounted equipment and monitoring.
• Continuing education opportunities.