RemoteOtterRemoteOtterThe Director of Strategic Customer Operations is a senior leadership role responsible for shaping and executing the customer experience strategy across the full lifecycle—from onboarding to retention, driving revenue growth and operational transformation.
Brightspeed is a forward-thinking telecommunications company dedicated to transforming how individuals and communities connect through fast, reliable internet services. Operating in twenty states across the Midwest and South, Brightspeed aims to upgrade traditional copper networks to advanced fiber optic technologies, particularly in rural areas that have been historically underserved by broadband providers. With a strong commitment to delivering an exceptional customer experience, Brightspeed is backed by Apollo Global Management and is focused on building a world-class fiber network. The company values diversity, equity, and inclusion, fostering a workplace culture that encourages authenticity and collaboration among its team members.
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Jobs from Brightspeed:
Manager, Vendor Management - Sales
Manager, Real Estate Facilities Operations
Customer Care Manager
Project Manager, Fiber Engineering & Construction
Zuora Billing and Compensation Lead
Brightspeed is a forward-thinking telecommunications company dedicated to transforming how individuals and communities connect through fast, reliable internet services. Operating in twenty states across the Midwest and South, Brightspeed aims to upgrade traditional copper networks to advanced fiber optic technologies, particularly in rural areas that have been historically underserved by broadband providers. With a strong commitment to delivering an exceptional customer experience, Brightspeed is backed by Apollo Global Management and is focused on building a world-class fiber network. The company values diversity, equity, and inclusion, fostering a workplace culture that encourages authenticity and collaboration among its team members.
Share This Job!
Save This Job!
Jobs from Brightspeed:
Manager, Vendor Management - Sales
Manager, Real Estate Facilities Operations
Customer Care Manager
Project Manager, Fiber Engineering & Construction
Zuora Billing and Compensation Lead
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