Patient Support Agent - Remote

Overview

As a Patient Support Agent at BrainHi, you will play a crucial role in ensuring a seamless experience for patients using our platform, supporting them through their healthcare journey.

In Short

• Impact thousands of lives by promoting preventative healthcare.
• Work with a dynamic team based in various countries.
• Address patient inquiries and provide assistance.
• Ensure patients can fully utilize our services.
• Support healthcare professionals in delivering better services.
• Be part of a recognized organization in the healthcare technology sector.
• Contribute to the growth and impact of BrainHi.
• Engage with patients to improve their healthcare experience.
• Work remotely from Colombia or other locations.
• Join a company that values innovation and patient care.

Requirements

• Strong communication skills.
• Experience in customer service or healthcare support.
• Ability to work in a fast-paced environment.
• Empathy and a patient-centered approach.
• Familiarity with technology and digital platforms.
• Fluency in English and Spanish is preferred.
• Problem-solving skills.
• Team player mentality.
• Willingness to learn and adapt.
• Availability to work flexible hours.

Benefits

• Opportunity to make a difference in healthcare.
• Work from anywhere with a remote setup.
• Collaborate with a diverse team.
• Access to professional development resources.
• Flexible working hours.
• Competitive compensation package.
• Health and wellness benefits.
• Engaging work culture focused on innovation.
• Recognition for contributions and achievements.
• Opportunity for career advancement.