Community Manager - Remote

Posted 5 days ago

Sales / Business

Full Time

USA

Relationship Building

Overview

BoxCast is seeking a Community Manager to represent RemoteMix, engaging with audio and streaming communities to educate and support users while enhancing customer experience.

In Short

Represent RemoteMix in online audio and streaming communities.
Build relationships with customers and enthusiasts.
Host virtual events like AMAs and webinars.
Act as the voice of the customer internally.
Monitor forums for product questions.
Build partnerships with installers and educators.
Develop programs to recognize community champions.
Engage with customers on review websites.
Track community health and engagement metrics.

Requirements

3+ years of experience in community management.
Success as a power user on platforms like Reddit and Discord.
Knowledge of social media and community-building trends.
Familiarity with pro audio and live streaming.
Strong written and verbal communication skills.

Benefits

Work with a dynamic team in a growing industry.
Opportunity to influence product development.
Engage with a passionate community.
Flexible working environment.
Access to training and development resources.

BoxCast

BoxCast is a leading provider of over-the-top (OTT) streaming solutions, dedicated to empowering organizations to broadcast their content seamlessly. With a focus on innovation and customer success, BoxCast offers a robust SaaS platform that enables users to reach their audiences effectively. The company values integrity, collaboration, and achievement, fostering a culture that encourages learning and creativity. BoxCast is committed to driving revenue growth through strategic sales initiatives and a deep understanding of the OTT technology landscape.

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