Senior Technical Field Service Representative - Remote

Overview

The Technical Field Service Representative, Senior plays a crucial role in designing and managing networks to support the Department of Defense's missions. This position requires a combination of technical skills and careful planning to ensure network systems meet evolving needs.

In Short

• Join a team of experienced network engineers
• Support the nation's defense through effective network management
• Utilize expertise in network design and architecture
• Travel to CONUS and OCONUS locations up to 25%
• Work independently and as part of a team
• Maintain a Secret clearance
• Apply IAT Level II Certification
• Serve as a trusted advisor on mission-critical projects
• Engage in continuous learning and development
• Contribute to national security missions

Requirements

• 3+ years in field service, technical support, or IT support
• Ability to work independently and collaboratively
• Secret clearance required
• HS diploma or GED
• IAT Level II Certification such as Security+, CSA+, or CSSP Certification
• Excellent communication skills
• Customer service skills
• Knowledge of network protocols and equipment
• Experience in Cloud networking
• Technical curiosity and knowledge of industry standards

Benefits

• Health, life, and disability benefits
• Financial and retirement benefits
• Paid leave and professional development
• Tuition assistance
• Work-life programs
• Recognition awards for exceptional performance
• Flexible work options
• Support for total well-being
• Access to Booz Allen’s employee benefits
• Opportunities for career advancement