Upselling Specialist - Remote

Overview

A career at Booksy means you’re part of a global team focused on helping people around the world feel great about themselves, every day. From empowering entrepreneurs to build successful businesses, to supporting their customers arrange 'me time' moments, we’re in the business of helping people thrive and feel fantastic.

In Short

• Responsible for promoting and selling the Booksy Boost product.
• Maintain and develop the customer base.
• Conduct research about customers and collect relevant information.
• Engage in sales conversations both over the phone and online.
• Present full offers about Booksy Boost to active subscribers.
• Work in a dynamic and changing environment.
• Bring order to chaos and solve problems inventively.
• Prioritize your own path within ambiguity.
• Follow company guidelines in sales processes.
• Target customers who are not flagged for fraud.

Requirements

• Experience in sales or customer service.
• Strong communication skills.
• Ability to work independently.
• Problem-solving skills.
• Familiarity with sales processes.
• Ability to thrive in a fast-paced environment.
• Research skills to understand customer needs.
• Proficiency in using sales tools and software.
• Ability to handle objections and close sales.
• Team player with a positive attitude.

Benefits

• Opportunity to work in a global team.
• Supportive work environment.
• Chance to impact customer satisfaction.
• Dynamic and engaging work culture.
• Opportunities for personal and professional growth.
• Flexible working conditions.
• Access to training and development resources.
• Involvement in innovative projects.
• Networking opportunities within the industry.
• Potential for career advancement.