Customer Success Onboarding Advisor - Remote

Overview

Working at Booksy means being part of a global team focused on helping people feel great every day. From supporting entrepreneurs in building successful businesses to assisting their clients in organizing moments for themselves, our mission is to help people grow and feel fantastic.

In Short

• Conduct phone contacts with salons that purchased Booksy for Business subscriptions to schedule implementation.
• Perform remote implementations of salons in Booksy for Business features and monitor progress.
• Activate salons to encourage their Booksy profiles to attract more online bookings.
• Provide salons with information about how Booksy for Business and Booksy for Clients operate.
• Inform salons about subscriptions, invoices, and payments.
• Propose tailored solutions to salons based on what Booksy can deliver.

Requirements

• Strong communication skills.
• Experience in customer success or onboarding roles.
• Ability to work in a fast-paced environment.
• Creative problem-solving skills.
• Familiarity with subscription-based services.

Benefits

• Basic salary of 5000 PLN gross/month plus an average monthly bonus of 1800 PLN gross.
• Opportunity to work in a dynamic scale-up environment.
• Creative and flexible work culture.
• Real impact on business processes.