Customer Renewals Associate - Remote

Overview

The customer Renewals Associate is tasked with driving customer retention before and at the point of renewal, while fostering the success, growth, and expansion of each customer account.

In Short

• Drive customer retention before and at the point of renewal.
• Foster success, growth, and expansion of customer accounts.
• Accountable for supporting the renewals process.
• Manage a customer base worth $50M to $70M in total recurring revenue.
• Partner with the Renewals Manager to manage renewal pipeline.
• Ensure accurate reporting and customer communication.
• Solidify long-term relationships between Bluesight and customers.
• Contribute to Bluesight’s continued growth.

Requirements

• Experience in customer service or account management.
• Strong communication skills.
• Ability to manage multiple accounts effectively.
• Proven track record in customer retention.
• Detail-oriented with strong reporting skills.

Benefits

• Opportunity to work in a high growth healthcare IT company.
• Collaborative work environment.
• Potential for career growth and development.