Client Experience Coordinator (Evenings & Weekends) - Remote

Overview

Blueground is looking for a Client Experience Coordinator to support Athens operations, focusing on customer service and coordination with technical teams.

In Short

• Receive and resolve complex inquiries from guests.
• Schedule and manage internal and external business partners.
• Liaise across functions to improve customer support processes.
• Maintain relationships with business stakeholders.
• Plan daily routes for operations associates.

Requirements

• 2-3 years of experience in customer service or back office operations.
• Experience in route planning/scheduling is a plus.
• Fluent in English and another language.
• Computer literate.
• Strong communication skills.
• Ability to maintain professional relationships.
• Problem-solving attitude.
• Flexibility to work weekends.

Benefits

• Competitive salary and annual performance bonus.
• Blueground Stock Option Plan.
• Flexible paid time off.
• Group Health Insurance program.
• Enhanced parental leave.
• Dynamic working environment.
• Flexible work environment through employee mobility program.
• Complimentary accommodation in Blueground locations.