Remote Otter LogoRemoteOtter

Customer Delivery Representative - Remote

Posted 8 weeks ago
Customer Service
Full Time
New Zealand, Australia

Overview

Bluecurrent is seeking a Customer Delivery Representative to be a key point of contact for queries from Field Service Technicians and Meter Equipment Providers, ensuring timely job completion and customer satisfaction.

In Short

  • Respond to and resolve customer queries.
  • Assign and manage jobs in the system.
  • Collaborate with technicians for timely job completion.
  • Investigate and resolve workflow issues proactively.
  • Build positive relationships with stakeholders.
  • Manage incidents and service requests efficiently.
  • Provide quality and courteous customer service.
  • Flexible to support team members as needed.
  • Good with technology, including Microsoft Office.
  • Join a dynamic team in the energy sector.

Requirements

  • Previous customer service or call center experience.
  • Positive attitude and teamwork skills.
  • Ability to work flexibly.
  • Proficient in Microsoft Word, Excel, and Outlook.
  • Commitment to quality customer service.

Benefits

  • Opportunities for career progression.
  • Fun and collaborative work environment.
  • Hybrid working options.
  • Potential for flexible work hours.
  • Health and wellbeing support.
  • Subsidised life and income protection insurance.
  • Annual wellbeing grant.
  • Study support.

Bluecurrent

Bluecurrent

Bluecurrent, formerly known as Vector Metering, is a prominent provider of innovative smart metering services and solutions in New Zealand and Australia. Established in 2023 through a joint venture between Vector and QIC, the company leverages over 15 years of industry experience to deliver data-driven insights that facilitate rapid changes in the energy sector. Bluecurrent prides itself on its collaborative and diverse team, which is committed to innovation and delivering exceptional service to its partners, including leading energy retailers and distributors. The company fosters an inclusive work environment that values differences and offers numerous career progression opportunities, hybrid working options, and comprehensive health and wellbeing support.

Share This Job!

Save This Job!

Similar Jobs:

Club Assist logo

Customer Delivery Representative - Remote

Club Assist

1 week ago

Join Club Assist as a Customer Delivery Representative to manage stock deliveries and ensure customer satisfaction in a fast-paced environment.

Australia
Full-time
Customer Service
Club Assist logo

Customer Delivery Representative - Remote

Club Assist

1 week ago

Join Club Assist as a Customer Delivery Representative to manage stock deliveries and ensure customer satisfaction in a dynamic environment.

Australia
Full-time
Customer Service

RealVoice

Customer Care Representative - Remote

RealVoice

5 days ago

Join our team as a Customer Care Representative, providing exceptional service and support to our customers.

USA
Full-time
Customer Service
Dotmatics logo

Customer Care Representative - Remote

Dotmatics

2 weeks ago

Join Dotmatics as a Customer Care Representative to enhance customer support and build long-term relationships in a remote-friendly environment.

USA
Full-time
Customer Service
$43,073 - $50,675 USD/year

A.G.L.W.P

Customer Care Representative - Remote

AO Globe Life - Woodley Paul-Hector

3 weeks ago

Join AO Globe Life as a Customer Care Representative and help build meaningful client relationships while enjoying remote work flexibility.

CA
Full-time
Customer Service