Customer Support Agent - Remote

Overview

Join Blaze, the fastest growing casino in LATAM! Blaze.com is revolutionizing the iGaming landscape by seamlessly integrating social connections into the gaming experience.

In Short

• Be responsible for answering incoming requests from customers through live chat and email
• Identify and assess customers' needs to achieve satisfaction
• Engage in conversation and delight customers
• Ability to answer a high volume of requests daily
• Know our products inside and out to provide accurate information
• Build positive relationships by going above and beyond with customer service
• Contribute to team effort by accomplishing related results as needed
• Work with a team of CSRs and other departments to find appropriate solutions

Requirements

• Strong communication skills
• Experience in customer support or related field
• Ability to work in a fast-paced environment
• Problem-solving skills
• Team player mentality

Benefits

• Opportunity to work in a dynamic and growing company
• Flexible working hours
• Remote work options
• Collaborative team environment