Insurance Verification & Scheduling Specialist (Endocrinology) - Remote

Overview

MedCore Solutions, the medical division of BizForce is looking for a reliable and experienced Insurance Verification Specialist (with patient appointment scheduling experience) to support a high-volume endocrinology clinic remotely. We are a well-established practice with five active providers and a growing patient base. Your role will be vital in ensuring smooth front-office operations and exceptional patient service.

In Short

• Verify patients' active insurance coverage prior to appointments.
• Obtain and document eligibility, coverage limits, copays, deductibles, and referral or authorization requirements.
• Contact insurance companies to clarify benefits and resolve issues.
• Update insurance details in the EMR (eClinicalWorks).
• Schedule new and follow-up appointments efficiently.
• Reschedule appointments as needed while minimizing patient inconvenience.
• Coordinate with the internal clinical and admin team to reduce scheduling conflicts.
• Handle a high volume of inbound and outbound calls professionally.
• Provide patients with clear instructions regarding appointments and insurance.
• Address patient inquiries with empathy and efficiency.

Requirements

• Experience in insurance verification and patient scheduling.
• Familiarity with EMR systems, preferably eClinicalWorks.
• Excellent communication and interpersonal skills.
• Ability to handle high call volumes and multitask.
• Strong organizational skills and attention to detail.
• Empathy and a patient-centered approach.

Benefits

• Work from home flexibility.
• Supportive team environment.
• Opportunities for professional growth.