Customer Success Representative - Remote

Overview

BigDataCorp is the largest datatech company in Latin America, democratizing access to data since 2013, enhancing possibilities and certainties in a world full of uncertainties.

In Short

• Join our talent pool for future opportunities.
• Work in the Commercial area responsible for sales and customer support.
• Ensure customer satisfaction and success with our products.
• Assist clients in integrating solutions and understanding their business needs.
• Suggest new solutions or process improvements to clients.
• Facilitate interactions between clients and internal teams.
• Build long-lasting relationships with customers.
• Be part of a pioneering company in data management.
• Contribute to ethical data practices in compliance with regulations.
• Work in a dynamic and innovative environment.

Requirements

• Experience in customer success or client support roles.
• Strong communication and interpersonal skills.
• Ability to understand client needs and suggest solutions.
• Familiarity with data solutions and technology.
• Proactive approach to problem-solving.
• Team player with a customer-centric mindset.
• Fluency in Portuguese and English.
• Experience in sales is a plus.
• Knowledge of the Brazilian market is advantageous.
• Willingness to learn and adapt in a fast-paced environment.

Benefits

• Opportunity to work with a leading datatech company.
• Dynamic and innovative work environment.
• Professional growth and development opportunities.
• Collaborative team culture.
• Flexible working arrangements.
• Competitive compensation package.
• Access to cutting-edge technology and tools.
• Supportive management and mentorship.
• Engagement in ethical data practices.
• Contribute to meaningful projects that impact clients.