Digital Engagement Specialist - Remote

Posted Yesterday

Customer Service

Full Time

Worldwide

competitive/hour

Overview

Big Bag Ventures is hiring Digital Engagement Specialists to join our high-performance global chat team. In this role, you will be responsible for managing real-time messaging on behalf of high-profile clients on premium content platforms.

In Short

Engage with fans through direct messaging platforms.
Maintain high levels of responsiveness and message quality.
Execute pre-approved messaging strategies for fan retention.
Adhere to content and compliance guidelines.
Monitor fan behavior and flag potential risks.
Meet or exceed daily performance targets.
Collaborate with team leads for continuous improvement.
Work independently with a reliable computer and internet.
Flexible scheduling across multiple shifts.
Competitive hourly rate with commissions and bonuses.

Requirements

Excellent written English; second language a plus.
Strong attention to detail and adherence to brand guidelines.
Comfortable with adult-oriented content engagement.
Previous experience in digital customer service preferred.
Self-motivated and organized.

Benefits

Performance-based bonuses.
Flexible remote work structure.
Training and development opportunities.
Advancement potential into QA or managerial roles.

Big Bag Ventures

Big Bag Ventures is a leading company in the digital talent management space, specializing in providing exceptional support services to creators. With a strong emphasis on engagement, monetization, and operational excellence, the company is dedicated to building meaningful relationships between creators and their fans. Big Bag Ventures values performance, discretion, and creativity, and is committed to fostering a high-performance culture as it continues to grow rapidly.

Share This Job!

Save This Job!