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Client Services Specialist - Remote

Posted 108 weeks ago
Customer Service
Full Time
Worldwide

Overview

Join BHG Financial as a Client Services Specialist, where you will provide exceptional support to customers while working in a dynamic and award-winning culture.

In Short

  • Provide in-depth support and solutions to BHG customers
  • Communicate with customers through various channels
  • Become a subject matter expert on BHG solutions & products
  • Enter records of customer interactions via a CRM system
  • Build strong working relationships with customers and internal stakeholders
  • Work schedule: Friday-Tuesday, 9AM-6PM EST
  • 2-3 years of customer service experience preferred
  • Critical thinking and exceptional communication skills required
  • Ability to thrive in a fast-paced environment
  • Motivated and passionate about client experience

Requirements

  • BS/BA degree or relevant experience
  • Availability for weekend shifts
  • Experience in customer service, preferably over the phone
  • Strong communication and critical thinking skills
  • Able to manage multiple tasks effectively

Benefits

  • Award-winning company culture
  • Opportunities for professional growth
  • Innovative financial solutions
  • Personalized concierge service
  • Supportive team environment
BHG logo

BHG

BHG is a forward-thinking technology company focused on leveraging cloud infrastructure to enhance operational efficiency and scalability. With a strong emphasis on automation and Infrastructure as Code (IAC) principles, BHG is dedicated to designing and managing robust cloud environments, primarily utilizing Azure technologies. The company fosters a collaborative work culture, encouraging innovation and best practices among cross-functional teams. BHG values expertise in various technologies, including Kubernetes, Terraform, and Python, and is committed to providing secure and reliable cloud solutions.

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