Medical Case Coordinator with Personal Injury Experience - Remote

Overview

The Medical Case Coordinator serves as the primary liaison between patients, attorneys, and medical providers following auto-related personal injury accidents. This role involves managing treatment funding requests, coordinating ongoing medical care, and ensuring compliance with confidentiality and ethical standards.

In Short

• Communicate with patients, attorneys, and medical providers via phone, email, and text.
• Handle inbound and outbound calls to facilitate case coordination.
• Review case details to assess and approve treatment funding requests.
• Ensure appropriate medical care and funding support based on case underwriting.
• Maintain strong relationships with internal and external stakeholders.
• Uphold confidentiality (HIPAA compliance) and ethical decision-making in all tasks.

Requirements

• Experience in medical case coordination.
• Knowledge of personal injury claims.
• Strong communication skills.
• Ability to manage multiple cases simultaneously.
• Understanding of HIPAA regulations.

Benefits

• Competitive salary.
• Health insurance.
• Professional development opportunities.
• Flexible working hours.