Learning Program Manager - Remote

Overview

As a Learning Program Manager on Udemy's Professional Services team, you will oversee and directly manage a portfolio of customers, focusing on increasing utilization of Udemy’s solutions and driving measurable impact across their organizations.

In Short

• Oversee the design, development, and execution of customer learning program strategies.
• Organize customer needs into an evolving learning program.
• Establish and optimize workflow strategies.
• Manage Udemy Business product administration.
• Build strong relationships with key stakeholders.
• Track and report on key performance metrics.

Requirements

• 3+ years of relevant work experience as a customer-facing program manager in EdTech.
• Demonstrated history in learning program management and change management.
• Proven ability to complete projects according to outlined scope, budget, and timeline.
• Disciplined and organized mindset for multitasking.
• Strong ability to influence stakeholders.
• Strategic, analytical thinking skills.
• Efficiency in adopting and creating tools and processes.

Benefits

• Transparent compensation based on skills and experience.
• Eligible for benefits and equity.