Guest Service Agent - Vacation Rental - Remote

Overview

BeachWalk Vacations, a high-end Vacation Rental Company, is seeking a Guest Service Agent to provide exceptional customer service and support to guests, ensuring a memorable vacation experience.

In Short

• Full Time, Part Time, and Remote positions available.
• Starting pay at $19/hour.
• Provide exceptional customer service to guests.
• Handle guest issues and complaints over the phone.
• Must be organized, reliable, and a team player.
• Weekend availability is required.
• Proficient computer skills are necessary.
• Ability to multitask in a fast-paced environment.
• Knowledge of the 30A area is a plus.
• Paid Time Off (PTO) and Health Benefits offered.

Requirements

• Excellent communication and listening skills.
• Ability to remain patient in stressful situations.
• Strong problem-solving abilities.
• Self-motivated and detail-oriented.
• Positive attitude and willingness to assist guests.
• Experience in customer service preferred.
• Ability to troubleshoot guest issues over the phone.
• Must be able to work independently and as part of a team.
• Available to work weekends.
• Knowledge of the local area and attractions.

Benefits

• Competitive hourly wage starting at $19.
• Flexible work hours with remote options.
• Paid Time Off (PTO) for work-life balance.
• Health Benefits to support employee wellness.
• Opportunity to work in a rewarding environment.
• Gain experience in the hospitality industry.
• Work with a team of dedicated professionals.
• Potential for career advancement.
• Access to company events and team-building activities.
• Supportive management and training provided.