Resident Manager (Expat) - Remote

Overview

We are seeking an experienced Resident Manager to lead daily operations at an ultra-luxury resort on a remote island in western Indonesia, ensuring exceptional hospitality and environmental stewardship.

In Short

• Lead daily operations of a luxury resort.
• Oversee Rooms Division, including Front Office, Housekeeping, and Guest Services.
• Ensure high standards of guest experience and satisfaction.
• Manage and develop the Rooms Division Team.
• Implement service standards and improve operational procedures.
• Monitor inventory and ensure cleanliness of guest areas.
• Handle budget management and financial forecasting.
• Recruit, train, and motivate staff for optimal performance.
• Foster relationships with guests for repeat business.
• Work collaboratively with other departments to achieve resort goals.

Requirements

• Minimum 3 years in senior leadership roles in hospitality.
• Degree/Diploma in Hospitality Management or related field.
• Strong communication and conflict resolution skills.
• Culturally sensitive and adaptable to remote settings.
• Fluent in English; additional languages are a plus.
• Experience with property management systems.
• Proven ability to lead and motivate teams.
• Strong decision-making and problem-solving skills.
• Knowledge of hotel operations and industry standards.
• Ability to live in a remote location for extended periods.

Benefits

• Opportunity to work in a stunning remote location.
• Competitive salary package.
• Professional development opportunities.
• Work in a culturally diverse environment.
• Chance to lead a dedicated team in luxury hospitality.