Copy Editor - Remote

Overview

The Copy Editor role focuses on enhancing the quality and clarity of support content to ensure customer success through effective communication.

In Short

• Support customers by ensuring clear and effective content.
• Collaborate with subject matter experts to improve content quality.
• Maintain high editorial standards and clarity in communication.
• Edit technical content for grammar, clarity, and style.
• Provide constructive feedback to cross-functional partners.
• Copyedit knowledge articles and Community content.
• Help refine editorial style guides based on feedback.
• Utilize content analytics to inform editorial decisions.
• Participate in content quality initiatives and reviews.
• Track editing tasks using content tools.

Requirements

• 5–7 years of copyediting experience, preferably with technical content.
• Proficiency in AP, Chicago, or Microsoft writing style guides.
• Strong understanding of plain language and UX writing best practices.
• Familiarity with content management systems.
• Ability to apply editorial style guides and checklists.
• Excellent attention to detail.
• Basic understanding of accessibility and SEO best practices.
• Ability to give and receive constructive feedback.

Benefits

• Work in a fast-paced, collaborative environment.
• Opportunity to contribute to quality improvement initiatives.
• Engage with diverse teams across the organization.
• Enhance your skills in a supportive setting.