Group Account Supervisor (Pharma Agency, Digital) - Remote

Overview

This position manages the client services team providing tactical and strategic leadership. Works directly with the client to ensure goals and objectives are being met and takes ownership of the campaign process from inception to completion.

In Short

• Primary contact between the client and client services team, ensuring brand strategy is effectively communicated.
• Develops relationships and manages key opinion leaders.
• Full understanding of the client’s brand, therapeutic area, and objectives.
• Acts as a bridge between the brand and creative strategy.
• Manages day-to-day client service business to ensure projects are completed on time and within budget.
• Anticipates client needs and makes recommendations.
• Handles multiple projects under pressure and tight deadlines.
• Leads and sets an example for the client services team.
• Works with multiple departments to ensure overall quality control of projects.
• Provides leadership and guidance to direct reports.

Requirements

• Bachelor’s Degree in Marketing, Advertising or equivalent discipline required.
• 7+ years client services experience within a high volume advertising agency.
• Self-motivated, professional, detail-oriented, with excellent communication skills.
• Comfortable working under pressure within tight deadlines.
• Advanced PC experience with all MS Office Suite.

Benefits

• Empowerment to develop and thrive within the company.
• Personalized learning approach for career growth.
• Commitment to diversity and inclusion.
• Encouragement to participate in community engagement efforts.
• Generous company pension/retirement plan.
• Private medical insurance and comprehensive employee wellbeing initiatives.
• Compelling time-off policy.
• Excellent employee benefits.