Scheduling Coordinator - Service - Remote

Overview

The Continental Automotive Group is an exceptional place to be, and lucky for you, we're recruiting! We are a locally-owned, family-operated company with locations in North/Central Austin. Employee satisfaction is centric to our philosophy, exemplified by our impressive tenure, encouraging, flexible, supportive work environment, and extensive employee benefits package.

In Short

• Genuine desire to create a world-class experience for customers/co-workers
• Desire and ability to work autonomously
• Polished, professional communication skills
• Handling and responding to calls, emails, texts, and chats
• Communicating with customers regarding appointment scheduling
• Complete required outbound calls daily
• Some time at service reception desk directing customers
• Achieve and maintain Subaru certification
• Engaged participation in developmental growth

Requirements

• Basic computer abilities and knowledge of software
• Moderate understanding of web browser functions
• Typing speed of 45+ WPM
• Experience in a moderate pressure environment
• Bilingual is a plus
• Prior experience with CRM/DMS scheduling software is a bonus
• Valid driver's license for at least 1 year
• Must be at least 18 years of age

Benefits

• Employer Paid Dental, Life, and Medical Insurance
• Paid Time Off and Holidays
• 401k with employer matching
• Flexible schedule with remote work options
• Annual bonuses and employee appreciation events
• Employee discounts on services