Audiologist: Remote Adjustment, Aftercare & Training (m/f/d)

Overview

audibene is the fastest-growing hearing aid company of all time. We know that good hearing significantly enhances quality of life. With our unique digital business model, we have revolutionized the way hearing aids are provided. Our origin and headquarters are in Germany. Over the last 12 years, we have developed into an internationally operating company with more than 1,200 employees at 9 locations worldwide from Berlin to Seoul. To live well, it is important to hear well. This is what we believe at audibene. Our goal is to sustainably change the lives of our customers. We need your help on this exciting journey.

In Short

• Preparation and follow-up of existing customers (primarily remote)
• Customer support for existing clients
• Hearing tests
• Questions regarding handling of hearing aids
• Minor repairs
• Onboarding of audiologists outside of audibene
• Setting up calendars & accounts
• Willingness to collaborate virtually with nationwide audiology businesses
• Collecting, interpreting, evaluating, and presenting key figures
• Technical support

Requirements

• You have completed training or retraining in audiology and have relevant experience in customer interaction.
• High-quality and quick hearing aid provision is already a part of your everyday life.
• Your communication skills are at a high level to convince both demanding customers and experienced colleagues.
• You enjoy sharing knowledge and find creative ways to keep your listeners engaged.
• You are motivated by teamwork and feel comfortable in a dynamic, fast-growing environment.
• You are eager to sustainably change the acoustics industry through your work with digitalization.

Benefits

• At audibene, you will make our customers happy through better hearing every day.
• You will work 4 days a week with a passionate team from our office (Berlin/Mainz) and at least 1 day a week from home.
• As part of the audibene team, you will regularly meet for on- and offline team events and joint off-sites, as well as the audibene hiking day.
• To ensure you always reach your destination well, we cover the Germany ticket for all employees or pay for your underground parking space.
• To stay fit and healthy, you will have access to over 50,000 fitness studios and wellbeing facilities with wellhub.
• You can expect a permanent employment contract with an attractive base salary.
• We offer you a detailed, structured, and professionally sound onboarding as part of our Sales Academy.
• Your personal development is important to us, which is why we offer extensive development programs, training, and coaching.