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Senior Manager, Messaging Strategy & Operations, Deliverability - Remote

Posted 6 weeks ago
Project Management
Full Time
USA

Overview

Attentive is the AI-powered mobile marketing platform transforming the way brands personalize consumer engagement. The Senior Manager will lead the Deliverability Team to ensure messaging channels operate reliably and with industry-leading deliverability.

In Short

  • Lead the Deliverability Team for messaging strategy and operations.
  • Set the vision and drive strategic initiatives for messaging performance.
  • Collaborate with Product, Engineering, and Client Strategy teams.
  • Resolve high-priority deliverability issues and build scalable processes.
  • Mentor and develop a high-performing team.
  • Build strategic relationships with external messaging partners.
  • Use data to identify trends and anticipate risks to deliverability.
  • Represent the team in cross-functional initiatives.
  • Lead planning for RCS messaging and optimize its features.

Requirements

  • 5+ years in technical operations or program management roles.
  • 2+ years of people management experience.
  • Familiarity with messaging deliverability concepts is a plus.
  • Proven success in high-growth, cross-functional environments.
  • Ability to use operational and analytical tools like SQL and Looker.
  • Strong analytical and problem-solving skills.
  • Excellent communication skills for influencing stakeholders.
  • Experience in building scalable processes.

Benefits

  • Work with a top-rated customer success team.
  • Be part of a recognized fast-growing company.
  • Collaborate with leading global brands.
  • Opportunities for career growth and development.
Attentive logo

Attentive

Attentive is a pioneering company in AI-driven marketing, transforming how businesses engage with their customers through a mobile-first, conversational commerce platform. By leveraging advanced technology, Attentive enables brands to deliver hyper-personalized messages at scale, driving significant online revenue for notable clients such as CB2, Urban Outfitters, and Wyndham Resort. Recognized for its rapid growth by Deloitte’s Fast 500 and Forbes Cloud 100, Attentive is committed to enhancing customer interactions across multiple channels. The company fosters a collaborative and inclusive culture, encouraging innovation and strategic thinking among its employees.

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