Asset Protection Service Representative - Remote

Overview

The Asset Protection Service Representative is responsible for ensuring the safety of employees and customers while supporting efforts to reduce shortages through a visible presence in the store.

In Short

• Provide a visible presence to prevent loss and safety issues.
• Drive a low-risk culture and contribute to shortage reduction.
• Greet customers and provide service.
• Maintain physical security of the store.
• Assist in handling escalated customer situations.
• Support Asset Protection Coordinators during shoplifting apprehensions.
• Communicate loss and safety-related intelligence.
• Promote safety standards and procedures.
• Collaborate with store leaders on Asset Protection initiatives.
• Ensure compliance with Brand standards.

Requirements

• Experience in customer service or high-pressure environments.
• Strong communication and interpersonal skills.
• Ability to negotiate and build consensus.
• Capability to learn quickly and apply knowledge.
• Strong time management and multitasking ability.

Benefits

• Work in a fast-paced and energized environment.
• Be part of a company committed to equality and inclusivity.
• Contribute to sustainability and accountability efforts.
• Join a diverse team with unique personalities and passions.
• Engage in initiatives that make a positive impact.