ServiceNow Senior Business Analyst - HRSD - Remote

Overview

Astrica ServiceNow Senior Business Analysts specializing in HR Service Delivery provide analysis, design, and implementation of comprehensive HRSD solutions to transform employee experiences and streamline HR operations. This role involves deep collaboration with HR stakeholders to design employee lifecycle workflows, configure Employee Center Pro experiences, and integrate with core HCM systems like Workday while ensuring seamless preboarding and onboarding journeys.

In Short

• Work closely with HR stakeholders to understand and document employee lifecycle needs.
• Design and document comprehensive HR business processes and workflows within ServiceNow HRSD.
• Collaborate with the development team to ensure accurate implementation of HRSD requirements.
• Lead requirements gathering for complex HR service delivery scenarios.
• Maintain clear and concise documentation of HR business processes and workflows.
• Facilitate communication between HR stakeholders, IT teams, and technical developers.

Requirements

• 6+ years of experience on the ServiceNow platform.
• Experience in implementing ServiceNow Employee Workflows.
• Demonstrated experience with Workday integrations.
• Ability to work within ServiceNow Agile Development modules.
• Experience in collaborating with HR stakeholders and business leaders.
• Proven ability to lead HR-focused workshops and validate HRSD solutions.

Benefits

• Competitive pay that reflects your skills and certifications.
• Performance bonuses and annual reviews.
• Unlimited vacation + flexible time off.
• Health, dental, vision, and 401(k) coverage.
• Career development support and learning incentives.