ServiceNow Technical Architect - Remote

Overview

Astrica ServiceNow Architects bring their deep understanding of system and software architecture to design complex solutions on the ServiceNow platform for our customers. They lead and prescribe clients to best practice and collaborate with team members to achieve project goals. Their ServiceNow skills are kept on the bleeding-edge, they innovate IP on the platform, and serve as technical subject matter experts to clients and teammates.

In Short

• Participate in all technical aspects of delivering complex customer solutions on the ServiceNow platform.
• Contribute on multiple Agile engagements to enhance project efficiency and quality.
• Define technical and design approaches, lead scrums, and advise on development activities.
• Estimate time and effort for technical resources and communicate progress to the Engagement Manager.
• Own the technical quality on customer projects and participate in code reviews.
• Assist with discovery workshops to define customer requirements.
• Participate in internal knowledge sharing and collaboration activities.

Requirements

• 6+ years of ServiceNow platform experience.
• 10+ years of client-facing professional consulting experience.
• Experience with Agile methodology and leading sprint planning efforts.
• Ability to lead client-facing workshops and meetings.
• Experience with code migrations and providing feedback on technical approaches.
• A passion for advising customers and learning about new product features.
• A calm and adaptable approach to client engagements.

Benefits

• An organization-wide focus on learning and development.
• Great pay package and unlimited vacation.
• A whole array of top-notch benefits.
• An award-winning culture.