Employee Benefits Specialist - Remote

Overview

The Association of Washington Cities (AWC) is seeking a detail-oriented, customer-focused Employee Benefits Specialist to support the administration of the contracted Employee Benefit Trust.

In Short

• Handle member and service provider inquiries by phone and email.
• Maintain and enter data, reconcile discrepancies.
• Coordinate closely with carrier representatives, employers, and billing administrator.
• Respond to member inquiries regarding eligibility, claims, appeals, and benefit-related issues.
• Provide education and guidance to COBRA and retiree participants.
• Review and audit enrollment forms for compliance.
• Assist with vendor management of the online billing system.
• Build and maintain relationships with carrier partners.
• Assist in writing and proofreading program communications.
• Staff various events of the organization as needed.

Requirements

• Minimum of 4 years' experience in the health care field.
• Associate degree in a related field or equivalent experience.
• HIPAA privacy training preferred.

Benefits

• 100% medical premium coverage for employees.
• 401(k) match of $1.20 for every $1 contributed.
• Accrual of paid vacation and sick leave.
• Basic life and disability insurance.
• Access to performance awards and tuition assistance.