Senior Systems Administrator - Remote

Overview

The Systems Administrator will play a lead role in managing and supporting AssistRX’s Microsoft ecosystem including Microsoft 365, Exchange Online, Teams, SharePoint Online, Azure AD, Intune and the Atlassian JIRA platform used for project tracking, change management, and agile workflows. The successful candidate will be responsible for day-to-day operations, platform optimization, automation, troubleshooting, and supporting end-user needs across these environments. A strong emphasis is placed on collaboration, documentation, and process improvement aligned with ITIL practices.

In Short

• Lead role in managing Microsoft ecosystem
• Support Microsoft 365, Exchange Online, Teams, SharePoint Online
• Manage Atlassian JIRA platform for project tracking
• Focus on day-to-day operations and platform optimization
• Automation and troubleshooting responsibilities
• Support end-user needs across environments
• Emphasize collaboration and documentation
• Align processes with ITIL practices
• Implement process improvements
• Work in a remote setting

Requirements

• Microsoft Certified: Modern Desktop Administrator Associate
• Atlassian Certified JIRA Administrator
• ITIL Foundation Certification
• Experience with Confluence
• Knowledge of Microsoft Defender for Endpoint
• Familiarity with Microsoft Purview compliance features
• Understanding of identity and access management (IAM)
• Experience with endpoint management tools

Benefits

• Work remotely
• Opportunity for professional development
• Collaborative work environment
• Exposure to cutting-edge technologies
• Supportive team culture