Pharmaceutical Account Manager - Remote

Overview

The Account Manager cultivates and maintains AssistRx’s relationship with our Pharmaceutical manufacturing partners, working closely with pharmaceutical executives to ensure they receive maximum value from iAssist’s features and services.

In Short

• Forms strategic partnership with clients by understanding their business goals.
• Establishes and maintains a role as advisor to clients and colleagues.
• Presents new ideas and innovations to clients to upsell products.
• Researches high-level solutions for clients.
• Develops relationships through regular meetings to review service quality.
• Works with Client Services to solve complex support issues.
• Manages delivery of services to achieve high client satisfaction.
• Determines effective methods of problem resolution using internal resources.
• Acts as primary point of contact for sales and service.
• Participates in client quarterly reviews and annual meetings.

Requirements

• Experience in account management or client relations.
• Strong communication and interpersonal skills.
• Ability to understand technical challenges and infrastructure.
• Proven track record in sales or upselling.
• Experience in the pharmaceutical industry is a plus.
• Strong problem-solving skills.
• Ability to work independently and as part of a team.
• Willingness to travel as needed.

Benefits

• Competitive salary and performance bonuses.
• Comprehensive health benefits.
• Opportunities for professional development.
• Flexible working hours.
• Remote work options.