Customer Service Representative - Remote

Overview

We are committed to exceeding our customer's expectations by providing quality customer support. As a member of our team, you will be joining a hard-working group that is serious about providing exceptional service!

In Short

• Answer inbound calls and assist customers with inquiries.
• Capture information and enter data into a computer.
• Operate customer service database and follow call-handling instructions.
• Relay messages and route calls to appropriate resources.
• Follow up on client calls and perform clerical duties.
• Provide personalized customer service at the highest level.
• Previous call center experience preferred.
• Utilities customer service experience preferred.
• Medical office setting customer service experience preferred.
• Dedicated and energetic individuals are encouraged to apply.

Requirements

• Previous customer service experience.
• Strong communication skills.
• Ability to work in a fast-paced environment.
• Experience in data entry.

Benefits

• Comprehensive benefits package including medical, dental, and vision care.
• 401(k) Plan with matching contributions.
• Paid time off and company holidays.
• Career growth opportunities and tuition reimbursement.