Remote Otter LogoRemoteOtter

Call Center Representative - Remote

Posted 2 weeks ago
Customer Service
Full Time
USA

Overview

The Call Center Representative will work with patients to schedule office visits with providers, verify insurance information and patient demographics, and have in-depth conversations to answer questions and ensure quality customer service.

In Short

  • Answer high-volume of inbound calls from patients
  • Listen to patient needs / concerns and provide accurate information
  • Schedule patients for visits with healthcare providers
  • Review patient accounts and update records with insurance and demographic information

Requirements

  • Comfortable being on the phone consistently
  • Ability to abide by a rigid schedule

Benefits

  • Paid Sick/Safe Time (based on where allowable by law)
  • Medical benefits with multiple plan tiers and Telemedicine access
  • 401K with matching contributions
  • Holiday pay

A.H.C

Assisted Home Care

Assisted Home Care is a dynamic organization focused on providing exceptional home care services. With a commitment to promoting from within, the company values employee growth and offers flexible part-time opportunities. The remote data entry role highlights the company's emphasis on efficient operations and accurate record-keeping, ensuring that administrative tasks are handled with precision. Assisted Home Care fosters a safe workplace and offers excellent weekly pay, making it an attractive option for individuals seeking a supportive and growth-oriented work environment.

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