Virtual Receptionist & Legal Assistant - Remote

Overview

The primary focus of this role is phone-based reception and intake, with additional support for scheduling and legal administrative tasks. You will be responsible for providing a warm, professional first impression to callers, capturing accurate information, and ensuring the attorney’s calendar and documents are well-organized.

In Short

• Answer inbound calls via a firm-provided number.
• Conduct initial client intake and capture key details.
• Assess urgency and route priority calls appropriately.
• Maintain a professional, friendly tone at all times.
• Manage and maintain the attorney’s calendar in Central Time.
• Schedule consultations and follow-up calls as per guidelines.
• Assist with document management and organization.
• Enter and update client information in the CRM.
• Support basic legal assistant tasks as assigned.

Requirements

• Ability to work in Central Time (CT).
• Strong phone presence and customer service skills.
• Professional, friendly communication style.
• Reliable internet and a quiet workspace.

Benefits

• Flexible remote work environment.
• Opportunity to gain experience in a legal setting.
• Supportive team culture.