Operations & Marketing Support Virtual Assistant - Remote

Overview

Breakthrough Academy (BTA) is a coaching and education platform supporting over 600 clients—primarily contractors—through structured business principles and 1:1 coaching. They are seeking a highly organized and tech-savvy Virtual Assistant to support their Operations and Marketing teams by streamlining admin-heavy workflows and ensuring back-end processes are efficient and effective.

In Short

• Assist with data entry, system updates, and administrative tasks across various tools (primarily Zoho CRM).
• Conduct system checks, cross-reference data, and minimize manual processing errors.
• Support operations team with admin tasks to allow them to focus more on client interaction and member-facing work.
• Monitor content postings and assist with replying to inquiries or comments.
• Support light campaign coordination or marketing ops (exact duties TBD with marketing lead).
• Assist in keeping systems and documentation organized across campaigns and platforms.

Requirements

• 3–4 years minimum experience in virtual assistance or admin operations.
• Strong working knowledge of Zoho CRM or similar systems.
• High attention to detail and strong organizational skills.
• Comfortable managing repetitive tasks and ensuring data accuracy.
• Excellent written and verbal English communication.
• Adaptable, reliable, and eager to be part of a long-term team.

Benefits

• Work hours of 20 hours/week to start.
• Time zone: PST (preferred); flexibility required for North American hours.