IT Manager - Remote

Overview

Ashby is looking for its first dedicated IT hire to manage and develop the IT function, providing user-facing support and backend systems management.

In Short

• Be the primary contact for all IT-related tasks.
• Manage user-facing support and backend systems.
• Implement processes and tools for IT efficiency.
• Work independently while receiving guidance when needed.
• Reassess IT processes as the company grows.
• 3+ years of experience in a similar role.
• Familiarity with international remote environments.
• Experience with Okta setup and management.
• Strong customer service orientation.
• Ability to think strategically about IT scaling.

Requirements

• Customer Service Orientation
• Strategic thinking and experience owning the IT function
• Attention to detail and execution
• 3+ years in a similar role
• Experience in an international remote environment
• Okta setup experience
• Familiarity with Kandji or similar MDM
• Knowledge of Apple Mac best practices
• Experience with Google Workspace

Benefits

• Competitive salary and equity.
• 10-year exercise window for stock options.
• Twelve weeks of fully paid family leave in the US.
• Generous equipment and software budget.
• $100/month education budget.
• Top-notch health insurance for US employees.