Remote Otter LogoRemoteOtter

NOC Engineer - Remote

Posted 5 days ago
DevOps / Sysadmin
Full Time
UK
£32,000 - £36,000/year

Overview

An exciting opportunity to join the NOC team at ARO, working from home in a 24/7 shift environment to support customer network infrastructures.

In Short

  • Work from home in a 4 on 4 off shift pattern.
  • Responsible for supporting critical network infrastructure.
  • Respond to alerts and perform proactive monitoring.
  • Handle escalations from Service Desk Analysts.
  • Assist with network project implementations.
  • Maintain documentation and network diagrams.
  • Log information accurately in tickets.
  • Communicate effectively with customers and stakeholders.
  • Keep up to date with IT trends and technologies.
  • Travel to customer sites may be required.

Requirements

  • Experience in network support and troubleshooting.
  • Strong communication skills.
  • Ability to work in a team and independently.
  • Knowledge of network infrastructures and protocols.
  • Willingness to learn and develop skills.

Benefits

  • Competitive salary with shift allowance.
  • Work from home flexibility.
  • Professional development opportunities.
  • Supportive team environment.
ARO logo

ARO

ARO is a leading independent IT and communication expert with 25 years of experience in Collaboration, Connectivity, Cloud and Infrastructure, and Cyber Security services, both in the UK and internationally. With a nationwide presence and offices across the UK, ARO is dedicated to delivering a seamless technology experience to all end users. The company fosters a positive workplace culture focused on strong communication, fun, trust, and collaboration, which has earned it the People Insight’s Outstanding Workplace Award in 2021. ARO is committed to creating an excellent employee experience, offering a range of benefits and incentives, including flexible working, training programs, and health and wellbeing initiatives.

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