NOC Engineer - Remote

Overview

The NOC Engineer will be the first line of defense for production systems, ensuring platform stability and reliability in a globally distributed team.

In Short

• Monitor platform health using Prometheus, Grafana, and Incident.io.
• Investigate and troubleshoot incidents.
• Maintain incident communication across teams.
• Update operational documentation and runbooks.
• Participate in reliability improvement projects.
• Collaborate with engineers for smooth operations.
• Work on a night shift covering Warsaw hours.
• 3–5 years of experience in production support required.
• Experience with GCP and observability tools is essential.
• Calm under pressure and excellent multitasking skills are needed.

Requirements

• Experience in application monitoring and reliability operations.
• Good understanding of Linux and networking basics.
• Strong English communication skills.
• Willingness to work daytime local shifts.

Benefits

• Work in a globally distributed NOC/SRE environment.
• A culture valuing ownership and innovation.
• Competitive compensation paid monthly in USD.
• Opportunities for personal growth through project ownership.