Customer Support Representative - Remote

Overview

We’re currently hiring a Customer Support Representative to join a mission-driven irrigation services team committed to delivering top-quality solutions to homeowners and businesses.

In Short

• You’ll be the heartbeat of daily operations—serving as the go-to support for both technicians and customers.
• Manage scheduling, customer communication, and administrative follow-ups.
• Ensure smooth and professional service delivery.
• Work closely with technicians and leadership to enhance customer experience.
• Contribute to improving operational flow and customer satisfaction.
• Be part of a close-knit team that treats each other like family.
• Full-time position with a remote work option.
• Work schedule aligned with Arizona time.
• Support both technicians and customers throughout the service process.
• Help deliver top-quality solutions to clients.

Requirements

• Highly organized and detail-oriented.
• Excellent communication skills.
• Ability to manage multiple tasks efficiently.
• Experience in customer service or support roles.
• Strong problem-solving skills.
• Ability to work collaboratively in a team environment.
• Familiarity with scheduling and administrative tasks.
• Commitment to providing outstanding customer experience.
• Flexibility to work remotely.
• Willingness to adapt to changing priorities.

Benefits

• Competitive salary of $1100/month.
• Opportunity to work with a mission-driven team.
• Flexible remote work environment.
• Supportive and collaborative team culture.
• Professional growth opportunities.
• Work-life balance with a fixed schedule.
• Comprehensive training and onboarding.
• Access to resources for personal development.
• Contribution to meaningful projects in the community.
• Inclusive workplace that values diversity.