Remote Otter LogoRemoteOtter

Customer Sales & Support Representative - Remote

Posted Yesterday
Customer Service
Full Time
South Africa
$1200/month

Overview

Our esteemed client is looking for a proactive, personable, and detail-oriented Customer Sales & Support Representative to join their growing team. This remote role involves handling inbound sales inquiries, guiding potential clients through their service options, and providing ongoing support to existing customers. You’ll be the voice of their brand—helping small business owners succeed online.

In Short

  • Respond to inbound sales inquiries via phone, email, or chat
  • Explain our services clearly and confidently to prospective customers
  • Convert leads into paying customers through solution-based selling
  • Follow up with prospects who’ve shown interest but haven’t purchased.
  • Bonus commission structure on top of base pay for converted sales
  • Provide timely and friendly support to existing clients via email and chat
  • Troubleshoot basic issues or escalate to the right internal team
  • Ensure client accounts stay active and satisfied
  • Document customer interactions and feedback to help improve service

Requirements

  • Proactive and personable attitude
  • Detail-oriented with strong communication skills
  • Experience in sales and customer support preferred
  • Ability to work remotely and manage time effectively

Benefits

  • Competitive salary with commission structure
  • Remote work flexibility
  • Supportive team environment
Aristo Sourcing logo

Aristo Sourcing

Aristo Sourcing is a dynamic company focused on providing exceptional project management services for fast-growing SaaS brands, particularly in the realm of SEO campaigns. With a commitment to driving client success, the company emphasizes the importance of organized workflows, clear communication, and timely execution of deliverables. Aristo Sourcing fosters a collaborative environment where team members can thrive, offering remote work flexibility and opportunities for professional growth in a supportive setting. The company values proactive, solution-oriented professionals who are passionate about their work and dedicated to maintaining high standards in project execution.

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