Operations Analyst - Remote

Overview

The Operations Analyst is responsible for interpreting, analyzing, and processing various activities in support of property and casualty insurance operations, ensuring high accuracy and service level requirements.

In Short

• Audit customers who have purchased GL policies.
• Reach out to customers via email and track expenses.
• Report on progress and send follow-up reminders.
• Prepare and issue documents and reports accurately.
• Interact with team and customers to complete deliverables.
• Communicate issues or queries for quick resolution.
• Assist with troubleshooting and improving processes.

Requirements

• Strong verbal/written communication in English.
• Strong analytical and problem-solving ability.
• Detail-oriented and quality-minded.
• Collaborative and team-oriented.
• Superior knowledge of Excel and Word.
• Excellent communication and interpersonal skills.
• Flexible with changing requirements.

Benefits

• Opportunity for professional growth and development.
• Supportive team environment.
• Engagement in strategic leadership initiatives.