Swedish Customer Support Representative - Remote

Overview

This role involves using your passion for the Swedish language to assist customers in a fast-paced environment, while enjoying flexible working hours.

In Short

• Manage incoming chat, mail, or phone calls.
• Identify and assess customers’ needs to achieve satisfaction.
• Build relations of trust through open and interactive communication.
• Provide accurate, valid, and complete information using tools.
• Keep records of customer interactions and process accounts.
• Follow communication procedures, guidelines, and policies.

Requirements

• Fluency in Swedish.
• Strong communication skills.
• Ability to work in a fast-paced environment.
• Experience in customer service is a plus.

Benefits

• Flexible working hours.
• Opportunity for growth within the company.
• Working with a dedicated team focused on quality service.