Spanish Customer Support Representative - Remote

Overview

Looking for a role where your love for the Spanish language and helping others plays a major factor? We are hiring on behalf of our client for the role of Spanish Customer Support Representative! The role is based in Greece, with the option to work remotely or on-site. You'll be part of a fast-paced team, enjoy flexible working hours, and have the chance to grow within a company that's focused on delivering top-quality customer service.

In Short

• Manage incoming chat, mail, or phone calls.
• Identify and assess customers’ needs to achieve satisfaction.
• Build relations of trust through open and interactive communication.
• Provide accurate, valid, and complete information by using the methods/tools.
• Keep records of customer interaction, process customer accounts, and file documents.
• Follow communication procedures, guidelines, and policies.

Requirements

• Fluency in Spanish.
• Excellent communication skills.
• Ability to work in a fast-paced environment.
• Customer service experience is a plus.
• Strong problem-solving skills.

Benefits

• Flexible working hours.
• Opportunity for career growth.
• Supportive team environment.
• Remote work option.