Senior Quality Assurance Analyst - Remote

Overview

We are seeking a Senior QA Analyst to join our Consumer Products Division. This individual will participate directly in the development process to ensure that all software releases meet the highest quality standards. While automation experience is a plus, it is not required for this role.

In Short

• Participate in thorough testing across all products.
• Support the development and implementation of testing strategies, standards, and best practices to meet quality goals.
• Collaborate with internal and/or external cross-functional teams (Development, Product Management, etc.) to ensure seamless and timely releases.
• Conduct manual testing efforts, with an option to explore automation solutions, if beneficial.
• Assist in managing the bug reporting process and ensure accurate documentation of defects.
• Create test cases as part of an agile story refinement process to ensure clear and testable acceptance criteria.
• Monitor player or user feedback on live issues, bugs, and service interruptions through support channels.
• Work with customer support teams to prioritize and address player-reported bugs or concerns.
• Help maintain a culture of professionalism and continuous improvement within the team.

Requirements

• 3+ years of experience in a QA role.
• Strong experience in manual QA testing practices, with knowledge of automation being a plus.
• Experience testing across multiple platforms (browser, Android, iOS).
• Experience testing in-app purchases and subscription-based monetization across iOS and multiple Android app stores.
• Strong understanding of bug management systems (e.g., JIRA, Bugzilla).
• Familiarity with source control systems (e.g., Git) and branching schemes.
• Ability to communicate software issues clearly to development and management teams.
• Basic experience with testing analytics using tools such as Snowflake.

Benefits

• Opportunity to work in a dynamic environment.
• Contribute to the delivery of high-quality software.
• Collaborate with cross-functional teams.
• Professional development opportunities.
• Work with a leading developer of educational resources.