Member Services Advisor - Remote

Overview

AO Globe Life is seeking dedicated, people-focused individuals to join our fully remote team. This opportunity is ideal for professionals who enjoy helping others, thrive in a structured yet flexible environment, and want to build a long-term career while working from home.

In Short

• Conduct scheduled virtual consultations with individuals and families across the United States using Zoom
• Listen carefully to client needs and help them identify benefit options that fit their circumstances
• Clearly explain available programs in a professional and easy-to-understand manner
• Guide clients through the enrollment process from beginning to completion
• Maintain organized digital records of client interactions, documentation, and follow-up communication
• Provide continued support after enrollment to ensure long-term client satisfaction
• Participate in ongoing professional development, mentorship sessions, and product training
• Collaborate with team members to share best practices and support overall team goals

Requirements

• Strong verbal communication and active listening skills
• Ability to build trust and rapport during virtual client interactions
• High level of organization and attention to detail
• Self-motivated with the ability to manage responsibilities independently
• Comfortable using technology such as Zoom, email, and digital documentation tools
• Positive attitude and willingness to learn and grow professionally
• Customer service, sales, or client relations experience is helpful but not required

Benefits

• Structured onboarding and ongoing training
• Weekly training sessions designed to strengthen communication, presentation, and leadership skills
• Experienced mentors provide guidance and support
• Flexible work schedules
• Collaborative team environment
• Opportunities for career advancement