Benefits Agent - Client Support Specialist - Remote

Overview

AO Globe Life is seeking dedicated, people-focused individuals to join our remote team as Client Support Specialists. This position is ideal for those who enjoy helping others, thrive in a structured yet flexible environment, and want to build a long-term professional career working from home.

In Short

• Conduct virtual consultations via Zoom with clients across the U.S.
• Assist clients in understanding and accessing benefit programs.
• Provide clear explanations of available options.
• Guide clients through the enrollment process.
• Maintain organized digital records of client interactions.
• Offer continued support to clients after enrollment.
• Participate in ongoing professional development.
• Work collaboratively with colleagues.

Requirements

• Strong verbal communication and active listening skills.
• Ability to build rapport through virtual interactions.
• High degree of organization and attention to detail.
• Self-motivation and accountability.
• Comfort using technology, including Zoom.
• Positive, team-oriented attitude.
• Prior experience in customer service is helpful but not required.

Benefits

• Weekly Pay
• Equity Opportunity
• Bonus Program
• Vested Renewals
• Structured training and mentorship
• Flexible work hours
• Supportive remote work environment
• Opportunities for personal and professional growth