Customer Experience Associate (Remote)

Overview

We are seeking enthusiastic, reliable, and service-oriented individuals to join our team as Remote Customer Experience Associates. This entry-level role is designed for applicants with or without prior industry experience. Our comprehensive onboarding program provides all the training and tools necessary to thrive in a remote, client-facing environment.

In Short

• Respond promptly and professionally to customer inquiries via phone, email, and virtual meetings.
• Educate clients about available insurance benefit options and assist with policy updates.
• Maintain accurate and organized client records.
• Deliver exceptional service with a focus on clarity, empathy, and customer satisfaction.
• Work independently while contributing to team-wide performance goals.
• Full training provided for all new hires.
• Flexible scheduling with full-time and part-time roles available.
• Union-backed benefits including life, health, and retirement plans.
• Career advancement opportunities based on performance.
• Immediate start date available.

Requirements

• No previous experience required—training is fully provided.
• Must be 18 years or older and legally authorized to work in the U.S.
• Excellent verbal and written communication skills.
• Self-motivated, dependable, and well-organized.
• Comfortable using standard digital communication tools (e.g., Zoom, email, CRM systems).

Benefits

• 100% Remote Work – Work from anywhere within the United States.
• Weekly Commission-Based Pay + Uncapped Bonuses.
• Flexible Scheduling – Full-time and part-time roles available.
• Union-Backed Benefits – Including life, health, and retirement plans.
• FULL Comprehensive Training – We equip you with everything you need to succeed.
• Career Advancement Opportunities – Promotions based on performance, not tenure.