Remote Customer Service Specialist

Overview

AO Globe Life seeks qualified professionals to fulfill the role of Customer Service Specialists. This position entails providing comprehensive customer support while contributing to the protection of Canadian families. The role is conducted remotely, offering flexible scheduling.

In Short

• Provide exemplary customer service to clients.
• Manage and respond to customer inquiries and concerns.
• Facilitate the delivery of life insurance products and services.
• Maintain accurate and detailed customer records.
• Adhere to all regulatory and compliance standards.

Requirements

• Demonstrated proficiency in verbal and written communication.
• Capacity for professional development and receptiveness to coaching.
• Professional demeanor and interpersonal skills.
• Self-motivation and a commitment to professional achievement.
• Access to a personal laptop or computer.
• Willingness to acquire LLQP licensing.
• Fluency in English.
• Proficient computer literacy.
• Canadian residency.

Benefits

• Remote work flexibility.
• Comprehensive training program, including support for obtaining the Life License Qualification Program (LLQP) license.
• Complete benefits package encompassing health, dental, and vision coverage for employees and dependents.
• Union representation and protection.
• Provision of pre-qualified leads from union groups.
• Weekly compensation with performance-based bonuses.
• Opportunities for career advancement and internal promotion.
• Eligibility for incentive-based travel.
• Long-term vested residual income structure (10-year vesting).
• Support for LLQP licensing acquisition.