Customer Service & Sales Specialist - Remote

Overview

As a Customer Service & Sales Specialist at AO Globe Life, you will help clients navigate our products and services while enjoying the flexibility of remote work.

In Short

• Serve as the first point of contact for clients, guiding them through products and services.
• Conduct virtual consultations to tailor insurance solutions to client needs.
• Manage existing client accounts and follow up on leads without cold calling.
• Maintain accurate client records using simple CRM tools.
• Educate clients about benefits and coverage in an easy-to-understand manner.
• Collaborate with the team to enhance processes and improve satisfaction.
• Uphold regulatory standards and company policies.
• Meet performance benchmarks while continuing professional development.

Requirements

• Confident communicator who enjoys engaging with people.
• Able to explain complex information simply.
• Independent and organized, able to manage time effectively in a remote environment.
• Enthusiastic about personal and professional growth, with willingness to be trained.
• Experience in customer service, sales, or client-facing roles is an asset.
• Legally eligible to work in Canada (Canadian citizens and permanent residents welcome).

Benefits

• Weekly pay plus performance-based bonuses.
• Remote work flexibility to fit your lifestyle.
• Full, paid training and ongoing mentorship.
• Health, dental, and vision coverage for you and your family.
• Membership in a union for added benefits and protections.
• Opportunities for career growth and leadership development.
• Invitations to professional development retreats and workshops.