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Remote Customer Service Specialist

Posted 3 days ago

FourthSquare

FourthSquare

Customer Service
Full Time
USA

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Overview

We are looking for a Customer Service Specialist to ensure our users have a seamless and positive experience. You will handle inquiries, provide product support, and play a key role in enhancing user satisfaction across various channels.

In Short

  • Provide Excellent Support: Respond to user inquiries and resolve issues related to our AI product in a timely and professional manner.
  • Build User Feedback Loop: Gather insights from customers to inform product improvements and ensure their needs are met.

Requirements

  • Exceptional communication and interpersonal skills.
  • Ability to work in a fast-paced, remote environment and manage multiple cases.
  • A passion for AI and helping users succeed.

Benefits

  • Opportunity to work remotely.
  • Be part of a dynamic team focused on user satisfaction.

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